Elements and Performance Criteria
- Develop funeral services knowledge and skills.
- Identify and comply with workplace requirements.
- Identify and comply with workplace policies and procedures, and relevant legislation.
- Identify and comply with own job role and designated responsibilities.
- Prioritise and complete tasks within designated timelines according to workplace requirements.
- Monitor and review work outcomes and document where required.
- Identify opportunities for improvement and implement where appropriate according to workplace policies and procedures.
- Work effectively with others.
- Develop and apply knowledge of funeral services industry protocols.
- Use effective communication strategies when dealing with others in workplace.
- Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities.